1,9 million people, mostly poor, have gained access to tapwater through fully subsidized connections
Urban Centres of Senegal, 56 cities as well as 400 villagers
After an international competitive bidding process a tripartite Public-Private-Partnership contract was signed in 1996 for ten years. It was renegotiated in 2006 and 2013 and extended until the end of 2018. The scope of the private operator is to produce and supply water on a daily basis using the infrastructure that is owned by SONES. It is an “a[ermage” since major investments are funded by SONES. The main shareholder of SDE is Eranov with 57% of the shares. The population currently supplied by the contract is close to 5.5 million inhabitants.
The contract is a performance-based contract. The outputs targeted are monitored by a very comprehensive “performance contract” signed with SONES. The numerous performance indicators cover all operational processes including, the quality of water supplied, the quality of services (speed of reaction to customer complaints and requests and to service interruptions), technical aspects as well as ]nancial performance. SDE with its partner SONES has managed to deliver signi]cant improvements to the water supply service.
- improve accessibility of water
- contributing to affordability of water services
- reducing leakage and water losses
Read more: full case study PDF
Other case studies
Other news on
World Water Day is an international observance and an opportunity to learn more about water related issues, be inspired to tell others and take action to make a...Read more
The World Economic Forum issued the 12th edition of the Global Risk Report (link*) on 11 January 2017. The report ranks “water crises” at number 3 in the list of the top 10 glo...Read more
Dear Members and Water-Friends , the AquaFed team wishes you all the best for this new 2017 ! Bonne et heureuse année 2017 ¡El equipo de AquaFed les desea un muy f...Read more