Urban challenges
Urban challenges
Special Issues
Special Issues

Case Study


Improving energy efficiency
It was a priority to reduce energy expenses
that were presenting a heavy burden to the
operator. Technical studies have been carried
out and existing mechanical installations have
been replaced by new gravity water distribution
networks. Pumping plants have been
modernized, and equipped with more energy
efficient pumps. In 10 years, the energy
consumption has decreased by more than 40%.


Improving water quality
With the establishment of laboratories and
multiplication of disinfection points, the quality
of the supplied water meets the European
standards and 100% of the supplied water has
been submitted to a disinfection treatment.


Securing revenue streams
In 2004, of the 170.000 documented waterusers,
only 35.000 paid their bill and only 40%
of the individual connections had a water meter.
In 2014, 90% of the 180.600 active connections
were metered and 100% of customers receive
a water bill.


Other significant improvements:

Saur Sevan Services has paid particular attention
to the human side. Concern for the welfare
and staff training accompanied the organizational
changes. Renovation of the headquarters
and buildings welcoming staff members, training,
sports tournaments, summer camps for
children of employees: all actions that have
strengthened the pride, motivation and sense
of belonging to a modern Armenian company.



Full case study

Compliance with EU water standards

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