25/06/20Global Issues 

Support for Our Water Workers

The COVID19 pandemic has reminded us about many things including just how essential water is to protect our health and keep us safe.


Despite all the risks, water operators across the world work bravely and tirelessly to keep the taps running. They adapted quickly to the conditions, learned fast and always put their sense of public duty above anything else.


AquaFed supports all these heroes across the world and we urge everyone in the water sector and beyond to get behind this excellent campaign organised by Global Water Intelligence and show our support for #OurWaterWorkers.


Here are some examples of how our members have shown determination:

  • Veolia used World Day for Health and Safety at Work to explain how they were adapting their own facilities. And the Veolia Foundation, with its partners in France and abroad, action was taken to stem the spread of the Covid-19. In France, hygiene kits were distributed to the most deprived. In several African countries, the focus is on access to water, a vital service essential to fight the pandemic.
  • Suez has mobilized around the world to ensure continuity of service. This includes work that has helped vulnerable citizens in France by offering a free pilot preventive service enabling carers to monitor their family members at a distance.
  • Aqualia activated its contingency plan to ensure continuity of service in all the countries it operates around the world.
  • The Balibago Water Works company has overcome various challenges to ensure its pumping stations remain  fully operational during the lockdown in the Philippines and has taken steps such as helping customers by extending the due dates on their bills.
  • In Chile, water operator association ANDESS recently explained how private operators were helping customers with their tariffs because of the financial pressures they have been put under due to the pandemic.
  • AquaFed President, Mamadou Dia, gave nearly 40,000 bars of soap on behalf of the World Water Council to the Senegalese Ministry of Water and Sanitation, to assist with water, sanitation and health efforts to combat COVID19.